COVID-19
MESSA has taken the following steps to ensure access to care for all MESSA members and their covered dependents:
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- MESSA will fully cover medically necessary testing and treatment for COVID-19 for all MESSA members and their covered dependents. Members will not have to pay a deductible, copayment or coinsurance.
- MESSA will fully cover medical and mental health telehealth visits with in-network providers through May 31 at no cost to members and covered dependents. Medical or mental health appointments with a member’s current in-network provider that are conducted over the phone or online also will be fully covered through May 31. Note: Due to the ongoing public health crisis and the system updates necessary to waive the cost, it may take as long as six months for a member to receive a credit.
If you have any questions, contact Group Services at 888.888.4167 or via Online Chat in the Business Administration Center, Monday through Friday from 8 a.m. to 5 p.m. We value our relationship with you and want you to know that we’re here for you during this challenging time.